Inspirational Leadership & Ofsted

The practice at Little Hands is ultimately and primarily in place for the benefit of each child who joins our family. However, early years settings must (and should) be regulated by an independent body. Our practice aims to show that high quality and effective childcare and education is achievable, maintainable and can provide extreme job satisfaction! We spoke to a range of team members about how they feel prepared to ace our inspections every time.

Amblecote branch inspection report:

Stourbridge branch inspection report:

Since beginning my journey here at Little Hands I have progressed from preschool room leader to a highly motivated and successful Deputy Manager. Throughout this whole process I have been given an array of support in order to support my awareness of Ofsted and the expectations in relation to managing and maintaining an ‘outstanding’ nursery. This support has consisted of regular training/ updates in regards to Ofsted; this has involved ‘in house’ learning walks, whereby I have been involved in discussions exploring the day to day running of the nursery. Also the exploration of the inspection framework, I have read through this and utilised it to support practice and reflect on what goes well and what can be extended further. Building this pre awareness has helped me to successfully be part of a real Ofsted inspection, I was able to remain calm and felt equipped with all the knowledge needed. I did not feel worried or pressured as I had been given the previous support. I work closely daily with the staff team, children and families, meaning that I am fully aware of the daily running of the setting and of the amazing achievements that are met daily, explaining this information during an inspection, a walk in the park. My favourite part of an Ofsted inspection is that we do not need to do anything differently, I have full confidence in the management and staff team that what is offered day to day is outstanding and continues to be strengthened even more every day! -Sandie Deputy Manager 


As a new member of the leadership team at Little Hands, I have received a wonderfully thorough induction to the processes and procedures here. As an Early Years Manager of a brand new setting, it was extremely valuable for me to carry out my induction at both our Stourbridge and Amblecote branches, where I was coached and mentored in all of the aspects required to ensure me and my staff team are ready for whatever life throws at us. My induction consisted of carrying out staff observations, which we continue to do regularly, providing critical feedback to team members. This in turn helps our staff team to feel confident to discuss their key children, learning intentions and areas for development whilst remaining reflective on their own practice, thus preparing them for an inspection. During the induction process, I was involved in reviewing the inspection framework with other leaders, helping me to gain a real familiarity of what sets an “outstanding” setting apart from a “good” setting, whilst reflecting on how I would ensure these points were incorporated into daily practice and that we are constantly going above and beyond for all of our families. There are lots of opportunities for the leadership teams from all branches to come together, share ideas and reflect together during our 2-weekly managers meetings. As a new setting, we find this time extremely beneficial to be able to discuss these matters with leaders from our two Ofsted rated outstanding settings. With all of the support that is in place here, along with our continual reflection and our drive to be the best we can be, we feel well equipped and prepared for inspection day! – Emma Gerrish, Bromsgrove


Consistency is key here for us at Little Hands Daycare. All of our wonderful leadership and staff teams recognise the importance of providing children with the very best early education and care every single day. This is why the support from our senior leadership team is built around ensuring that staff are continually building on their exemplary knowledge and skills, ultimately meaning that every child in our care, including those with SEND, make the best possible progress. It is key for us to evaluate the effectiveness of everything that we do through our professional discussions, meetings, training and room support. This, in line with Ofsted’s education inspection framework, supports our team’s in their understanding of what outstanding practice and teaching really is. This is why you will notice our leadership teams spend lots of time in children’s environments to provide high-quality feedback, model best practice and offer targeted training and support to elevate staff’s practice and build on the experiences that all children receive. This, along with regular and routine learning walks from our senior leadership team, internal ofsted inspections, professional leadership discussions and regular staff and peer-on-peer observations, mean that our staff are always fully equipped with the skills they need to thrive in their roles and ultimately feel absolutely confident that all of our processes and systems truly support children to benefit from the very best start to their early education. – Dale Ramsey, Director


My Little Hands Journey as a new Early Years manager began with a thorough induction process ranging from on-line courses, to in house new employee training. I also spent valuable time at all our branches in Stourbridge, Amblecote and Bromsgrove. This provided me with many opportunities to observe outstanding practice through high quality observations and feedback from these, regular learning walks, leadership and management questioning and also daily room support where best practice was consistently modelled. These have given me valuable opportunities to reflect on practice in line with the Ofsted Inspection framework and see through our ‘Outstanding’ branches, what ‘Outstanding’ looks like. This has given me the drive and confidence to ensure that all the staff also have that same confidence to ensure that as a new setting we are embedding this ‘Outstanding’ practice from the beginning and giving the children, families and staff the best experiences possible and constantly looking for ways to improve and to go that extra mile. I feel that with the strong foundations that were laid through such a thorough induction process, the continued support and reflection on practice, I am more than excited to show Ofsted how and why all our children are thriving here at Little Hands Daycare! Clare Fereday, HoW College Branch Manager


102-104 Brettell Lane, Amblecote, West Midlands, DY8 4BS

T: 01384 441441

Nursery Manager: Lara Owen & Bev Ramsell

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little hands amblecote map

The Sunday School, 2 Chapel Street, Bromsgrove, Worcestershire, B60 2BQ

T: 0121 820 7119

Nursery Manager: Emma Gerrish

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Nursery Block Heart Of Worcestershire College School Drive Bromsgrove Worcestershire B60 1PQ

T: 0121 824 4697

Nursery Manager: Clare Fereday

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16-18 Hagley Road, Stourbridge, West Midlands, DY8 1PS

T: 01384 396920

Nursery Manager: Lara Owen & Lucy Brettle

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little hands Stourbridge map