Staff Interview

At Little Hands Daycare, we pride ourselves on our outstanding staff team. Not only our longstanding members of the team (some of whom have been here 10+ years!) but also welcoming our newer members of staff to the team and ensuring they have the best possible start on their Little Hands journey. 

We are extremely confident that all of our team are the right fit to implement our Little Hands ethos and offer the highest level of care to children and their families. They are highly dedicated, committed and passionate about their roles and continue to go above and beyond each and every day. All of the team are kind, nurturing and highly inspirational; not only to the children, but also when welcoming new staff members to our team. 

Across the company, we have extensive knowledge and experience to share and love to support new team members to our ever growing family. You don’t have to take our word for it… we asked a new member of staff some questions about the beginning of their Little Hands journey; check out the answers below. 


How do you think you have settled in? 

LG: Very very well! As soon as you enter the building you can tell that the staff are so welcoming; as are the parents and children. The children have adapted really well to having a new person in the room, they have been so confident and resilient to the change, it shows how much staff work with them! 

Everybody is so supportive and understanding and they all take the time to help wherever and whenever it is needed. 


What support have you accessed since starting? 

LG: There is a professional buddy system which allocates you to a member of staff (although everybody helps you). Your professional buddy does a checklist to ensure you have been taught different aspects of your role and acts as an extra support system as you settle in.

There is an open door policy in place which you can definitely tell! Everybody makes themselves available to help and support you, no matter what it is regarding.

Management carry out regular reviews. When you are settling in you have one review every couple of weeks to check in and give you feedback, along with giving feedback of your own. You get to set some objectives to help you learn more about the Little Hands ethos and help your own professional development too. 

There is access to lots of training to keep yourself up to date. I said in my interview that I was interested in makaton and I have already been able to do training on it! 

When you start, there is a new employee training programme that you get to do. There are different sessions that give you a real introduction to Little Hands and make you feel more comfortable with different things before you have to do them (such as planning and observations).


How would you describe your start at Little Hands? 

LG: Successful! Everything has gone really smoothly, my start has been well organised and I have felt really supported. It has been a really smooth transition for me getting back into childcare and I am really happy here. 


Is there anything different about Little Hands compared to other nurseries you have worked in?

LG: You genuinely care. You care about each child, each parent and family and each member of staff. From everything you do, you can see that you care. For me, I have been fully supported, valued and listened to. If that isn’t enough, we even get a wellbeing basket with snacks, drinks, deodorant and items to help us freshen up!


Can you explain, by just using three words, how it feels to work at Little Hands?

LG: Home. Friendly. Thriving.


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T: 01384 441441

Nursery Manager: Lara Owen & Bev Ramsell

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T: 0121 820 7119

Nursery Manager: Emma Gerrish

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Nursery Block Heart Of Worcestershire College School Drive Bromsgrove Worcestershire B60 1PQ


Nursery Manager: Clare Fereday

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16-18 Hagley Road, Stourbridge, West Midlands, DY8 1PS

T: 01384 396920

Nursery Manager: Lara Owen & Lucy Brettle

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